by Kim Congi
NY Connects is connecting people to long term services and supports in Niagara County. Independent Living Specialists provide information, referrals and application assistance accessible by phone or in person. We meet with individuals at our office located at 746 Portage Road in Niagara Falls, in the community or in their home. Our hours are 8:30 a.m. to 4:00 p.m. Monday through Friday. Our goal is to enhance individuals’ and families’ quality of life for people of all ages with any disabilities, practicing the principles of education, empowerment and equality.
Please call us or tell a friend or family member that we are here and ready to assist: 716-284-4131. If you have questions we will help you to identify services and supports by reviewing all available options. For example, personal care services, transportation, home safety and accessibility to stay independent.
We work as a single point of access, or no wrong door to meet social and medical needs of individuals by bridging gaps in the system with seamless connections, information, education and decision-making support, including behavioral health / developmental supports and services.
NY Connects also participates in the long term care council which comes up with solutions that can help individuals stay in their homes and in their communities and avoid unnecessary institutionalization. NY Connects can help get answers about Medicare, Medicaid guidelines, and other benefits.
Local toll free 1-888-564-5171 or visit our website www.nyconnects.ny.gov