This core service provides the one-on-one informal support from someone who has "been there" and has "lived experience." A peer counselor, independent living specialist, or wellness coach provides non-clinical counseling and support to each individual who comes to the center. They serve as a peer mentor by understanding the day-to-day challenges faced by individuals with disabilities or diagnoses. The support provides each consumer the empowerment to achieve independence through their own examples of consumer control and by sharing their own personal experiences.